Report overview
Backoffice workforce management is an essential process or software for the stable and efficient production and operation of an enterprise. The back office management solution provides a dynamic platform for enterprises to manage their work and assign service levels to each task. These modules can promote employees to propose their own schedule preferences and manage holidays and shifts as needed.
This report contains market size and forecasts of Backoffice Workforce Management in Global, including the following market information:
Global Backoffice Workforce Management Market Revenue, 2017-2022, 2023-2028, ($ millions)
Global top five companies in 2021 (%)
The global Backoffice Workforce Management market was valued at million in 2021 and is projected to reach US$ million by 2028, at a CAGR of % during the forecast period.
The U.S. Market is Estimated at $ Million in 2021, While China is Forecast to Reach $ Million by 2028.
Operation Visualizer Segment to Reach $ Million by 2028, with a % CAGR in next six years.
The global key manufacturers of Backoffice Workforce Management include Monet Software, Verint System Inc, ActoiveOps Limited, Calabrio, Aspect Software, Cicero Inc, Teleopti, Intradiem and Genesys, etc. In 2021, the global top five players have a share approximately % in terms of revenue.
We surveyed the Backoffice Workforce Management companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global Backoffice Workforce Management Market, by Type, 2017-2022, 2023-2028 ($ millions)
Global Backoffice Workforce Management Market Segment Percentages, by Type, 2021 (%)
Operation Visualizer
Performance Management
Back-Office Optimization
Robotic Process Automation
Desktop & Process Analytics
Others
Global Backoffice Workforce Management Market, by Application, 2017-2022, 2023-2028 ($ millions)
Global Backoffice Workforce Management Market Segment Percentages, by Application, 2021 (%)
IT & Telecommunication
Retail & E-commerce
Transportation
Government
Others
Global Backoffice Workforce Management Market, By Region and Country, 2017-2022, 2023-2028 ($ Millions)
Global Backoffice Workforce Management Market Segment Percentages, By Region and Country, 2021 (%)
North America
US
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Benelux
Rest of Europe
Asia
China
Japan
South Korea
Southeast Asia
India
Rest of Asia
South America
Brazil
Argentina
Rest of South America
Middle East & Africa
Turkey
Israel
Saudi Arabia
UAE
Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
Key companies Backoffice Workforce Management revenues in global market, 2017-2022 (estimated), ($ millions)
Key companies Backoffice Workforce Management revenues share in global market, 2021 (%)
Further, the report presents profiles of competitors in the market, key players include:
Monet Software
Verint System Inc
ActoiveOps Limited
Calabrio
Aspect Software
Cicero Inc
Teleopti
Intradiem
Genesys
NICE
Monet Software
Burnie Group
Verint Systems
Leaf Group
